Before we take you through the refund process, we would first like to apologize for…
Home » Faqs » What should I do if I received a broken imoo Watch Phone?
Before we take you through the refund process, we would first like to apologize for the mishap and inconvenience.
1. Provide clear pictures of the entire parcel: packaging box and phone device box.
2. Submit an application under the “order detail” page and follow the steps choosing the service type and filling the detail then submit.
3. After submitting successfully, you need to ship out the broken device. Our after-sale agents will continue the process while you wait for the feedback.
December 16, 2022
Yes, you will need to install a standard NANO SIM card into the watch phone.
December 14, 2022
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